Terms of service

Last updated: February 5, 2026

Welcome to Oath Of Skin. By accessing or using our website, store, or services (the “Services”), you agree to be bound by these Terms of Service (TOS). If you do not agree with these terms, please do not use our Services.

These Terms, together with our Privacy Policy, form a legal agreement between you (“Member” or “you”) and Oath Of Skin.

 

1. Eligibility

To use the Services, you must:

  • Be at least the age of majority in your jurisdiction (18+ in South Africa)
  • Have full legal capacity to enter into this agreement
  • Agree to comply with these Terms

By using the Services, you represent that you meet these eligibility requirements.

 

2. Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, complete, and up-to-date information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account

You are responsible for all activity under your account.

 

3. Products and Orders

  • All products are subject to availability. We reserve the right to limit quantities and refuse service at our discretion.
  • Product images and descriptions are for illustrative purposes. Actual products may vary slightly.
  • Prices, promotions, and offers are subject to change without notice.
  • Once an order is placed, it is final unless cancelled within 12 hours (see our Cancellation Policy).

By placing an order, you agree to pay all applicable charges, including taxes and shipping fees.

 

4. Payment

  • Payments are processed securely through Shopify or approved third-party providers.
  • You agree to provide current, complete, and accurate payment information.
  • We are not responsible for declined payments due to incorrect or expired payment details.
  • All charges are in South African Rand (ZAR) unless otherwise specified.

 

5. Shipping and Delivery

  • Shipping is subject to our Shipping Policy.
  • Delivery times are estimates and may vary due to courier or external factors.
  • Risk of loss or damage passes to you upon delivery to the shipping carrier.

 

6. Returns, Refunds, and Exchanges

  • Returns and refunds are governed by our Returns & Refund Policy.
  • Due to the nature of skincare products, used or opened products are not eligible for return, except if damaged or defective.

 

7. Intellectual Property

  • All content, branding, images, product designs, and text on the Oath Of Skin website are the property of Oath Of Skin.
  • You may not copy, reproduce, or use any content without our prior written consent.
  • Trademarks, logos, and brand names are protected by law.

 

8. User Conduct

By using the Services, you agree not to:

  • Engage in illegal, fraudulent, or abusive activity
  • Violate the rights of Oath Of Skin, its Members, or third parties
  • Use automated systems or bots to access or collect data from the Services
  • Post harmful, offensive, or misleading content

We reserve the right to suspend or terminate accounts that violate these rules.

 

9. Limitation of Liability

To the fullest extent permitted by law:

  • Oath Of Skin is not liable for indirect, incidental, or consequential damages arising from your use of the Services.
  • Products are provided “as is” and individual results may vary.
  • Our maximum liability to you for any claim related to the Services will not exceed the purchase price paid for the relevant product.

 

10. Indemnification

You agree to indemnify and hold harmless Oath Of Skin, its affiliates, employees, and partners from any claims, damages, liabilities, or expenses arising from your use of the Services or violation of these Terms.

 

11. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

 

12. Termination

We may suspend or terminate your access to the Services at any time, with or without cause or notice, including if you violate these Terms.

 

13. Governing Law

These Terms are governed by the laws of South Africa. Any disputes arising from these Terms or your use of the Services will be subject to the exclusive jurisdiction of South African courts.

 

14. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last updated” date. Your continued use of the Services constitutes acceptance of the updated Terms.

 

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

📧 Email: hello@oathofskin.com
📍 Address: 58 Ross Drive, Akasia, GP, 0182, South Africa